Privacy and assessment records

This notice explains how Radah Global uses information to deliver What They Can't Copy, provide buyer support, assess submissions and operate the Creative Chapter. Contact us at [email protected].

Purchases and private access

We use your purchase email, order reference, payment status and purchased offer to deliver the manual and assessment, manage access and respond to support or refund requests. Payment providers handle payment-card details; our private buyer-access service does not store them.

The buyer library uses a necessary sign-in cookie. Emailed sign-in links expire after 15 minutes and work once; a signed-in session expires after 24 hours. The service stores hashed sign-in and session tokens, and short-lived hashed rate-limit identifiers. Private sign-in links may also appear in the delivery provider's contact field and sent email. Keep these links private.

Discord community access

If you connect Discord for a verified bundle purchase, we link the Discord account you authorize to your purchase. We use that link to admit your account, record the delivered twelve-month access term and remove paid Member access after refund or expiry. Passing the assessment is unnecessary for community admission.

Removing a paid role does not delete your community posts or copies of files you have downloaded. Discord processes account information and community activity under its own privacy policy.

Assessment and Guild Mark records

If you submit an assessment, we use your numbered answers, requested result name, purchase reference, score and any explicit Guild standard acceptance to review the submission and maintain a private result. A Guild Mark requires verified bundle purchase, a reviewed pass of at least 12/15 and explicit acceptance of the standard. We ask separately before displaying your name in a public register.

Send answers privately from your purchase email. Do not include card details, passwords, identity documents or private sign-in links. Each retake has its own submission record.

How long information is kept

Assessment answers are reviewed for removal 90 days after final feedback or resolution of a scoring dispute, whichever is later. An unresolved dispute pauses that review. Eligible answer copies are removed from the working files and support mailbox after review. Moving an email to Trash is a recoverable step; permanent removal is recorded only after the relevant copies have been checked.

After answer removal, we retain only the minimum private result and any certificate-verification record needed to verify the award, address requests or meet applicable obligations. Purchase and entitlement records are kept while needed for continuing purchased access, refund or dispute handling, and applicable recordkeeping duties. We review these records and reduce information that is no longer needed.

Expired technical tokens, sessions and rate-limit records are scheduled for cleanup. Provider recovery copies and backups may remain for additional periods under the provider's own processes. Systeme's contact recovery list normally retains deleted contacts for 30 days, with an exception for continuing course or community access. Gmail retains messages in Trash for up to 30 days unless they are permanently removed earlier. Our current Cloudflare database provides a seven-day recovery window. We do not promise immediate erasure from every provider backup.

Services involved

Systeme operates checkout, contact records, course enrollment and transactional email. Flutterwave is the connected payment provider. Cloudflare hosts the website and private buyer-access service. Google Gmail receives support correspondence. Discord operates the community. These providers process information needed for their parts of the service; their infrastructure may process it outside your country.

The free Exposure Audit calculates your answers and result in your browser; the audit page does not submit those answers to our buyer-access database. Hosting providers may process ordinary connection information when you visit the website.

Marketing and your choices

Purchase, sign-in and support processing do not subscribe you to marketing. Public display of a result name requires separate permission. You can ask about access, correction or deletion of your information through the support address below.